Privacy Policy – Bombay Clothing

Bombay Clothing is dedicated to protecting your privacy. Our policy acknowledges the importance of safeguarding your personal information and explains what constitutes personal data, how we use it, who has access to it, and your rights regarding your data. Please note that Bombay Clothing is not responsible for any personal information you submit to third parties via our website. By using bombayclothing.pk, you agree to our privacy policy and terms of use.

Use of Information

Bombayclothing.pk collects personal information during account creation or order placement. By registering, you consent to the collection of your personal data. To fulfill your orders, we may require details such as your name, email, phone number, delivery addresses, and billing information (credit/debit card details). Card information is processed securely and remains confidential. We may also collect information for identity verification purposes, including your phone number, which may be shared with our courier partners for delivery.

Your privacy is paramount, and personal information is protected using an additional security layer called SSL encryption to ensure your data is transmitted securely. Non-personal data, collected through temporary and permanent cookies, is used to enhance your user experience and simplify site visits. Permanent cookies are stored on your device for up to 24 months. You can remove cookies at any time via your browser settings.

Information Collection

Bombay Clothing may use your personal data for the following purposes:

  • Creating your personal account on bombayclothing.pk (e.g., name, email, phone, date of birth)
  • Processing your orders (e.g., name, address, phone, bank details)
  • Sending order status updates (e.g., phone number, email)
  • Marketing communications, including newsletters and promotions (e.g., email, phone)
  • Answering queries and informing you of new or updated services (e.g., email address)
  • Notifying winners in promotions (e.g., email, home address, phone number)
  • Credit checks and account management (e.g., name, address, date of birth)
  • Fraud prevention (data may be disclosed to fraud prevention agencies)
  • Analyzing your personal data for relevant marketing and offers (e.g., name, buying habits)
  • Verifying your legal age for online shopping (e.g., date of birth)

We retain your data only for as long as necessary to provide services or as legally required. Once your data is no longer required, it will be deleted unless retention is necessary for legal purposes (e.g., tax records or ongoing contracts).

Non-personal data is used for the purposes stated above and in other ways allowed by applicable laws. We do not sell your personal details to third-party marketing companies.

Marketing Updates

We communicate with subscribed users via email using the provided email address for essential updates, order confirmations, and legal disclosures. Opt-out options are available for non-essential promotional emails. To unsubscribe, simply select or deselect relevant checkboxes during data collection or contact our customer care center at wecare@bombayclothing.pk or +92 321-657-6134. You may also opt out by clicking the ‘unsubscribe’ link within marketing emails.

For mobile users who provide their number, consent is given to receive telemarketing calls and texts. You may opt-out of these messages by contacting us directly at wecare@bombayclothing.pk.

Your Rights

You have the right to request information about the personal data we hold on you. If any of your data is incorrect, incomplete, or irrelevant, you can request its correction or removal. For more information, please refer to the help section on our website or send an email to wecare@bombayclothing.pk. To speak to a customer service representative, call +92 321-657-6134.

Facebook Application Privacy Statement

This privacy statement applies to the collection of personally identifiable information via our Facebook application. By using or accessing the application, you acknowledge and accept the privacy practices outlined herein.

What Information Does Bombay Clothing Collect?

We collect personal information such as your full name, email, gender, IP address, browser info, username, and any other data necessary for us to provide services through the app.

Automatically Collected Information:

We may automatically collect and store usage-related information, such as your IP address, browser details, Facebook ID, and accessed URLs. This data may be shared in aggregate form with our partners.

Third-Party Sharing:

We do not sell or rent your personal information. We may share your information with third-party application partners only for the purposes of providing the services you request. These partners are bound by their own privacy policies. In the case of business transfers or acquisitions, user information may be transferred as part of the assets.

Protection of Bombay Clothing and Others:

We may release personal information if required to do so by law, to protect our rights, or in cases of fraud prevention or risk reduction.

Terms of Use:

By using the application, your use is subject to this Privacy Statement and our Terms of Use, which includes limitations on damages and dispute arbitration.

Third-Party Applications/Links

Our application may allow links to third-party websites, which are not controlled by Bombay Clothing. We do not endorse or take responsibility for the privacy practices or content of these external sites.

Accessing Personal Information

Bombay Clothing allows you to access your account and user profile details. This includes your email address, preferences, and application-specific data, which can be updated as necessary.

Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from children under this age. We encourage parents to guide their children’s online activities.

Changes to This Privacy Statement

Bombay Clothing may amend this Privacy Statement from time to time. Any changes will be posted on the website, and your continued use of our services will constitute acceptance of those changes.

Questions or Concerns

If you have any questions regarding your privacy, please email wecare@bombayclothing.pk. We will make every effort to address your concerns.

Effective Date: Dec 1, 2019